Frequently asked questions

RotaMerkezi is a cloud-based employee shuttle management platform that plans an organization's employee shuttle network, optimizes routes, tracks vehicles live and reports on costs. Planning, operations, mobile apps, fleet, vendor payments and reporting come together in a single platform.

Any organization of any size that runs employee shuttles: universities, hospitals, factories and organized industrial zones, public institutions, schools, logistics and retail companies. It scales from single-campus setups to multi-campus organizations with thousands of employees.

It is solved as a vehicle routing problem using the stops on the lines you select, together with constraints such as vehicle capacity and the maximum time a passenger may spend on the shuttle. The result is shown as the difference in number of vehicles, daily kilometers and monthly cost, and nothing is applied until it is approved.

No. If a vehicle has a GPS device, location is received from the device (via HTTP or MQTT); otherwise the driver app is used as the location source. Live tracking and arrival estimates work in both cases.

No. The apps are web apps (PWA) that can be added to the phone's home screen; they run on Android and iOS, receive push notifications, and the driver app keeps working even without a connection.

The employee has the driver scan the personal QR code in the passenger portal, which changes daily. Corporate card / NFC readers and manual check-in by the driver are also supported.

You can import it with an Excel / CSV file or set up a scheduled automatic import from your HR system. Every row is validated, invalid rows are reported and a preview is shown before anything is applied.

ERP and HR systems via REST API and webhooks; corporate identity via Microsoft Entra ID, OIDC, SAML and LDAP; passenger information via GTFS / GTFS-RT; GPS devices via MQTT; and notification channels via SMS, WhatsApp and email.

Onboarding consists of importing employee and address data, validating stops and lines, user training and a pilot period. The timeline is planned together during the demo meeting, depending on how ready your data is.

Each organization's data is separated with row-level security at the database level. Role- and scope-based permissions, two-factor authentication, audit logs, continuous backups and regular restore tests are in place.

The platform is designed with the principles of KVKK (Turkey's Personal Data Protection Law) in mind: purpose-limited processing, role-based access, audit logs, retention periods and automatic anonymization for employees who leave. Location data is collected only during trips.

No. What is tracked is the shuttle vehicle's location. An employee's registered address is used only for stop and line planning; boarding data is not reported per person for punitive purposes.

Plans are priced according to the number of employees using the shuttles, the number of vehicles and the selected modules. After the demo meeting, a quote tailored to your organization is prepared.

Yes. Modules and quotas are enabled instantly when you change plans; your data and settings are preserved.

Yes. The demo is free and is an online meeting of about 30 minutes using sample data similar to your organization's. If you wish, a pilot with your own data can follow.